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I decided to take the advice of my brother and call Priceline to try and work things out....maybe threaten to call my credit card, and hope they would refund us our money. I mean, who in their right mind would stay at such a dump after reading what I had read?
Priceline was completely unhelpful and basically told me there was nothing they could do. I then filed a claim with American Express, and they assured me they were almost positive they would be able to get us a refund. A week later I received a letter in the mail that said there was nothing they could do for us, that Priceline has a very strict "no refund" policy listed all over their website and there was no way around it.
So not only did we incur the expense of the hotel we DIDN'T stay at, we also had to find a new place to stay! Moral of the story...Priceline isn't always the best way to go!
Also, best news of the week...
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